Start/Pause Filtering

InMoat will only filter emails once you’ve turned on your filtering. Follow the steps to

Turning email filtering ON/OFF

To activate email filtering, go to your Moatspace dashboard > Account Settings > toggle Email Filtering ON.

When email filtering is turned ON, the toggle button will be GREEN.

When email filtering is turned OFF, the button will be GRAY.

(note: make sure you've added and selected all the necessary Trusted Contacts and Smart Filters before turning email filtering on)
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What happens when filtering is turn ON? 

As soon as you turn on filtering, InMoat will only scan new incoming emails to determine whether they match with your InMoat settings and preferences. InMoat will NOT filter retroactively.

Emails from your Trusted Contacts will never be scanned by InMoat and will always be left in your inbox for your immediate attention. 

All other emails received will be subject to your Smart Filter selections. If an email matches your Smart Filter priorities, it will be left in your inbox for your immediate attention, just like an email from your Trusted Contacts. 

As for emails that don’t meet your Smart Filters nor Trusted Contacts criteria, they’ll be moved to your @InMoat folder located directly within your mailbox. 

When filtering is turned OFF, all emails will be left in your main inbox like usual, even if you have filters selected.

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Tip: you can pause your email filtering at any time. Pausing won’t affect your subscription. 

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Need more help?

If you’re having issues or trouble with Starting/Pausing your email filtering, please contact us at support@inmoat.com.